I am being accused of not telling the truth in a prior thread that I have posted in.
Somehow, I guess I was lying about ZZP in a prior thread and Zoomer has called me out for the liar I am.
I respect ZZP for how knowledgeable they are in dealing with the 3800 platform. These guys have untouchable records and some amazing products. I have personally ordered a lot of things from zzp and for the most part, my customer experience has been good.
But once you become to big to treat your customers (at least one like myself) like people rather than idiots that are of inferior knowlege to the almighty zzp, customers are going to turn away. Your job as a representative of a company is to address your customer's concerns and resolve problems. If you cannot handle talking to customers civilly, and you happen to leave a bad taste in their mouths, sooner or later someone is going to express their disapproval.
As a professional, it is detrimental and ultimately idiotic to address what you believe may be a fault of the customer. Every one is entitled to their opinion regardless of magnitude or extremity. Instead of calling me a liar, please do what you should be doing as a representative and put that effort toward fixing your broken customer service system.
I am not going to try to take any business (besides my own) away from ZZP. I believe that learning by experience is the most effective way to decide who you will and will not patronize. So I encourage all who are loyalists of this company not to act based on my personal opinion.
Turbo tim recently sent me an email apologizing for the way the email was written, and clarifying that he didn't mean to sound rude. I respect Tim for doing this and I even e-mailed him back to thank him for the clarification, and continue with the appointment. Unfortunately, I logged into GPF today and saw that I was being called a Liar for a 100% completely truthful exposure of a mistake zzp has made.
I am apologizing to zoom and zzp, because I am just a good guy. Too bad I am now a liar.
Why? Because zoom says so. That's the mentality right? This is the same mentality reflected in this company's customer service that will continue to push people who refuse to deal with this buffoonery away. That is all for now.