AAA An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

AA An extremely high rating. The condition that lowers this grade from AAA is not what we believe to be a significant one.

A An excellent rating. A company with this rating may not rate higher because of a greater number of rate-lowering factors, but we do not consider them to be factors that would likely adversely affect consumer transactions.

BBB A very high rating. A company with this rating would not have a significant number of complaints or other considerations that could pose a problem to consumers.

BB A high rating. The company would generally have demonstrated good business-consumer relations, and we would expect any consumer complaints not to be of a serious nature and to be satisfactorily handled by the company.

B A good rating that still implies reputability. The rating may relate to length of time in business, a past problem that’s been corrected, or something else that does not cause problems for consumers. We believe a company with this rating would generally conduct business and respond to any complaints satisfactorily.

CCC A good rating. We would expect nothing less than a satisfactory business transaction, but read our full report to determine if you have any questions or concerns.

CC Average rating. We would expect consumer transactions to be satisfactory. Since each transaction is individual, read our full report to determine if you have questions or concerns.

C Acceptable rating. We know of no reason not to do business with this company. If the level of this rating relates to anything specific that we know might be of concern to consumers, it is stated in this report. Read our full report to determine if you have questions or concerns.

D We have enough concerns about this company (for example, their offer, customer complaints, advertising, etc.) that we recommend caution in doing business with it.

F We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.

NR "NR" is displayed when the Bureau is conducting system maintenance.


they are rated a ''c'' pretty far down the list

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1999 Silver GTP~HP Tuners~XP cam~ZZP FS Intercooler~#4 FMHE~ZZP 78mm Billet Throttlebody~LQ4 MAF~Lucas 42.5's~ZZP SS Headers~2.8 MPS~PRJ fuel logs~Ported & Polished S/C~JMB fwi ~Built Tranny-3.29's-7/8's chain-Intense forged Input Shaft~

Running mid-high 12's

That is alot of complaints. I've complained to BBB before and it got me nowhere. Maybe i just didn't complain enough.

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1999 Grand Prix GTP Black
http://www.cardomain.com/ride/2172058

I can't believe people are complaining so much over a flub up with the website. Try to take advantage and move on. If I were to forget to put in a number for a quote for a supercharger and the guy thought I said 50 bucks....you're not getting it for 50 bucks....sorry, but that's just the way it is.

Don't be hatin'....just wait to fly under the radar for something else.

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GreenBastardPerformance2000 GTP Coupe (the green bastard)
XP, Pacesetters, LS1 TB & MAF,MSD System, P&P LIM, P&P GenV w/ 3.2, 3.0, 2.8, Devil'sOwn Injected 100% Methanol,PowerTuned, TripleEdge Trans w/3.29's
12.92 @ 105mph

every body is just mad that ordered a set and didnt get anything lol...I worked in electronics at sears and one time someone put the wrong sign on a tv and the customer saw it and got it for that price...it was a plasma reg like 2500 and the sign said 1800....lol

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1999 Silver GTP~HP Tuners~XP cam~ZZP FS Intercooler~#4 FMHE~ZZP 78mm Billet Throttlebody~LQ4 MAF~Lucas 42.5's~ZZP SS Headers~2.8 MPS~PRJ fuel logs~Ported & Polished S/C~JMB fwi ~Built Tranny-3.29's-7/8's chain-Intense forged Input Shaft~

Running mid-high 12's

and i think everybody is also mad because there lying...thats why i filed a complaint anyway....

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1999 Silver GTP~HP Tuners~XP cam~ZZP FS Intercooler~#4 FMHE~ZZP 78mm Billet Throttlebody~LQ4 MAF~Lucas 42.5's~ZZP SS Headers~2.8 MPS~PRJ fuel logs~Ported & Polished S/C~JMB fwi ~Built Tranny-3.29's-7/8's chain-Intense forged Input Shaft~

Running mid-high 12's

Well, they say they have more headers in stock and the price is still the same on the page. So I will keep trying until they update the page.

As of today the price is $419 for uncoated and tey do'nt even list the coated ones ,oh well .

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04 gto stock,97 GPGT l-36 block diamond pistons ,l-32 rods ,custom comp cam grind,HS 1-7 RR, p&p heads, SS IC,SS M-90 3.5" ,4t60eHD,from Gonzales TX.

Yea, just noticed they finally updated there site. I have one order that I put through on July 3rd that is processing.

I got this reply back from the BBB. This was Parts Train's explaintion and resolution for this mess

Company's ResponseCompany's Initial Response - Posted 07/08/2008 Thank you for taking the time to communicate to us why our product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We checked our catalogs and we regret to inform you that there was indeed an error in the pricing that we posted for this particular item. Please be informed that we made the necessary adjustments on our description to rectify the problem. To compensate the customer for this error, if you should place an order with us, we will give you a 10% discount on parts. Please let us know if you have other questions by calling our Sales or Customer Service at 800-913-6119. In addition, we will further evaluate how we can prevent this problem from occurring again in the future. Please accept our sincerest apologies for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it allows us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and we hope that you give us a chance to make this up to you in the future. Thank you. Please be informed that we made the necessary adjustments on our description to rectify the problem.if you may order the part, we will give you a 10% discount on parts.

All I can say is.............BITE ME We tried

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James Shafer 2003 GP GTX St. Louis MO
1.9 Modified Rockers, TOGs, 180 Tstat, PRJ 10.4 Wires, P/P Gen 3, SLP Ram Air Hood/Wizaired CAI, Gen 1 Spoiler, 3.5 Pulley, 18" TSW Mondellos

just got mine also...


Company's Initial Response - Posted 07/08/2008
Thank you for taking the time to communicate to us why our product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We apologize that you have not been able to get any resolution to the problem when you spoke to our Customer Service Team. We checked our catalogs and we regret to inform you that there was indeed an error in the pricing that we posted for this particular item. Please be informed that we made the necessary adjustments on our description to correct the problem. To compensate the customer for this error, if you should place an order with us, we will give you a 10% discount on parts. Please let us know if you have other questions by calling our Sales or Customer Service at 800-913-6119. In addition, we will further evaluate how we can prevent this problem from occurring again in the future. Please accept our sincerest apologies for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it allows us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and we hope that you give us a chance to make this up to you in the future. Thank you.
if you should place an order with us, we will give you a 10% discount on parts

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1999 Silver GTP~HP Tuners~XP cam~ZZP FS Intercooler~#4 FMHE~ZZP 78mm Billet Throttlebody~LQ4 MAF~Lucas 42.5's~ZZP SS Headers~2.8 MPS~PRJ fuel logs~Ported & Polished S/C~JMB fwi ~Built Tranny-3.29's-7/8's chain-Intense forged Input Shaft~

Running mid-high 12's