It appears that one of the 2 sets (2 seperate orders) I ordered is on the truck out for delivery. If I get them I will let you all know. It should be a good case if I receive one set, and not the other. I am just going to ride it out and see what happens, but if I dont get the 2nd set, I will be calling and raising some cane. (Why if they are in stock and you shipped one set would you not ship the 2nd set. You have already honored the price with the first set you shipped to me.)

webracin

FYI....the site is still not updated. Still shows 18.10 and IN STOCK

Here is a link to the BBB complaints

https://odr.bbb.org/odrweb/public/GetStarted.aspx

__________________

2001 Grand Prix GTP
ZZP HUB 3.2 3.4, ZZP 8 Rib conversion, JC 3" DP Gen 2 cat & U-bend Delete, Accel Super Stock 8mm wires, DHP 1.5, 180* Thermo, Throttle Spacer, SS Intercooler, ZZP Fuel Rails, SLP CAI w/K&N Cone, Dynomax cat back, ZZP Tranny.

2000 Grand Prix GTP Daytona K&N, Flowmasters

pacesetters come in one box and are packaged from pacesetter that way i belive...i wonder why it is showing yours as a 2 box shipment

__________________
1999 Silver GTP~HP Tuners~XP cam~ZZP FS Intercooler~#4 FMHE~ZZP 78mm Billet Throttlebody~LQ4 MAF~Lucas 42.5's~ZZP SS Headers~2.8 MPS~PRJ fuel logs~Ported & Polished S/C~TDCRacing FWI ~Built Tranny-3.29's-7/8's chain-Intense forged Input Shaft~

Running mid-high 12's
Get you're TDCRacing Fenderwell Intake Today!

nevermind i read it wrong...maybe they cought there mistake after the first order had already shipped out. I am sure there is a way for them to stop a shipment that is already in route...very interesting anyways...curiouse of the out come myself.

__________________
1999 Silver GTP~HP Tuners~XP cam~ZZP FS Intercooler~#4 FMHE~ZZP 78mm Billet Throttlebody~LQ4 MAF~Lucas 42.5's~ZZP SS Headers~2.8 MPS~PRJ fuel logs~Ported & Polished S/C~TDCRacing FWI ~Built Tranny-3.29's-7/8's chain-Intense forged Input Shaft~

Running mid-high 12's
Get you're TDCRacing Fenderwell Intake Today!

This is as far as I got...

12:44:03 PM AgentMichael
Welcome to Live Help! How can I assist you today?

12:44:35 PM CustomerThat One Guy
I'm looking at your Pacesetter Headers for the '97-'03 Pontiac Grand Prix and want to check the availability.

12:45:40 PM CustomerThat One Guy
The part number is P40701205

12:50:58 PM CustomerThat One Guy
Well, it appears that you have something else to do for the moment. I'll try back later.

I'll try again here in a bit.

EDIT: Attempt #2 turned out even worse as soon as I said "headers for a 97 Grand Prix", Sean ended the session.

So much for customer service...
I think maybe they've caught on to what's going on. But... No one seems to be doing much about it to fix the online pricing.

__________________
.................................................. .........

'97 GTP: 3.4, 3" DP, P-Log, TR55IX, FWI, 160*, Ported S/C and heads, XP, 105's, HPT

done!


Thank you for filing your complaint. As you requested, below is a copy of your complaint.

Within the next business day, you will receive an email acknowledging receipt of the complaint. That acknowledgment will also give you information on how you can track the status of your complaint through our website.

__________________
1999 Silver GTP~HP Tuners~XP cam~ZZP FS Intercooler~#4 FMHE~ZZP 78mm Billet Throttlebody~LQ4 MAF~Lucas 42.5's~ZZP SS Headers~2.8 MPS~PRJ fuel logs~Ported & Polished S/C~TDCRacing FWI ~Built Tranny-3.29's-7/8's chain-Intense forged Input Shaft~

Running mid-high 12's
Get you're TDCRacing Fenderwell Intake Today!

Hahahaahaha roflmao Wow........

Tried this again, this is a must read as well. The guy actually started getting an attitude with me when I confronted him and let him know I was aware that he was blatantly lying to my face.






SystemSystem
Thank you for contacting Live Help

12:46:05 PM SystemSystem
James has joined this session!

12:46:05 PM SystemSystem
Connected with James

12:46:10 PM AgentJames
Welcome to Live Help! How can I assist you today?

12:46:28 PM CustomerShepherd
Yes, I need the tracking number for order *******

12:47:10 PM AgentJames
Just a sec

12:47:14 PM CustomerShepherd
Okay

12:49:44 PM AgentJames
(My name, address, and such posted here)

12:49:44 PM AgentJames
?

12:50:09 PM CustomerShepherd
Pontiac Grand Prix Pacesetter headers, yeah.

12:50:25 PM AgentJames
Yes

12:50:38 PM CustomerShepherd
And?

12:50:45 PM AgentJames
The part is out of stock.

12:50:51 PM AgentJames
You will be credited to your account.

12:51:09 PM AgentJames
Only Header.

12:51:15 PM CustomerShepherd
Since when?

12:51:38 PM CustomerShepherd
I talked to someone before hand just to make sure they were in stock and I was told that they were

12:52:19 PM AgentJames
Sorry,that was a mistake in the site and this will be rectified as soon as possible

12:53:00 PM CustomerShepherd
Are you sure they are out of stock?

12:53:14 PM AgentJames
Yes

12:53:41 PM CustomerShepherd
How come a buddy of mine that ordered a set the same time I did has a tracking number for his order and a set of headers on the way?

12:54:42 PM AgentJames
But the part that you ordered is out of stock.

12:54:56 PM CustomerShepherd
He ordered the same part.

12:55:06 PM CustomerShepherd
Are the uncoated headers in stock?

12:55:27 PM AgentJames
No

12:55:42 PM AgentJames
Its out of stock

12:56:01 PM CustomerShepherd
Why was'nt it marked out of stock, and how come I was never made aware of this?

12:57:03 PM AgentJames
Sorry,that was a mistake in the site and this will be rectified as soon as possible

12:57:40 PM CustomerShepherd
Rectified how? By sending my headers?

12:58:23 PM AgentJames
I will update this matter to the shipping department and they will update the correct informations in the site.

12:58:41 PM CustomerShepherd
Okay, and my order is going to be shipped out when?

12:59:13 PM AgentJames
For this order,You will be credited to your account.

12:59:41 PM CustomerShepherd
Did you only have one set in stock or what?

1:00:38 PM AgentJames
Yes

1:01:07 PM CustomerShepherd
Riiiiiight.....

1:01:17 PM CustomerShepherd
Is this company registered with the BBB?

1:01:37 PM AgentJames
Yes

1:02:02 PM CustomerShepherd
Your aware of what the BBB is right?

1:02:42 PM AgentJames
YES

1:03:10 PM AgentJames
Is there any other concern that I can help you with today?

1:03:22 PM CustomerShepherd
Oh I'm not at all concerned.

1:03:36 PM CustomerShepherd
But you can certianly ship my order.

1:04:06 PM CustomerShepherd
Since I was already told once that you had much more than just one set of headers in stock.

1:05:30 PM AgentJames
The process has already started for crediting to your account.

1:05:45 PM AgentJames
You will be credited to your account soon.

1:06:31 PM CustomerShepherd
Alright, and you will be reported soon then if thats the case. Thanks.

1:07:00 PM AgentJames
Ok

1:07:00 PM AgentJames
We are glad to be of help. Thank you.

1:07:33 PM CustomerShepherd
Have a wonderful day.

__________________

2.8 Pulley, Intense IC, P&P Gen V, Machined Intake, Intense PCM, 65lb/hr Injectors, N* Throttle Body, 1 3/4" Headers, 3" Exhaust, Intense Shift Kit, 3.69:1 Gears, 4000 Stall, N20

I was bored and I thought it would be fun as well to question them again. This time I got some guy named Sam. I got him so worked up he actually ended the chat before I could really lay into him.

1:09:18 PM System
Thank you for contacting Live Help

1:09:18 PM System
Sam has joined this session!

1:09:18 PM System
Connected with Sam

1:09:23 PM Sam
Welcome to Live Help! How can I assist you today?

1:09:27 PM Sam
Hi James!

1:09:29 PM James
Hello Sam

1:09:33 PM Sam
How may I help you?

1:09:45 PM James
Yes I am trying to locate an order I purchased

1:09:58 PM Sam
Email address?

1:10:08 PM James
46*****

1:10:15 PM James
jameskarlshafer@hotmail.com

1:10:28 PM Sam
Please allow me to look into the information for you. Would you mind holding a moment?

1:10:34 PM James
Ok

1:10:58 PM Sam
This part is out of stock!

1:11:23 PM James
Ok then tell me why it is still showing Avaibility: In Stock on your webpage?

1:11:49 PM James
I am on the page now viewing this information

1:12:07 PM James
1997-2003 Pontiac Grand Prix
2003: 6Cyl 3.8L GTP
Availability: In
1:12:13 PM Sam
Part is in stock in our web site!

1:12:16 PM James
Availability: In Stock

1:12:23 PM Sam
We do not have stock in hand!

1:12:29 PM James
Ok understood

1:12:45 PM James
But then cant they ship a set when the come back into stock?

1:13:01 PM Sam
NO!

1:13:04 PM James
I have already been charged on my charge card the amount plus shipping

1:13:08 PM Sam
You can order again!

1:13:21 PM Sam
Your card will be refunded!

1:13:38 PM James
Ok I can order the same set. Part Number: P4072C1205MFR#: 72C1205

1:13:48 PM James
for the listed price on the site correct?

1:13:49 PM Sam
Yes!

1:14:03 PM Sam
But not now, check back with us later!

1:14:10 PM James
Our Price: $18.10Quantity: 1

1:14:35 PM James
Ok but can you please explain why the website shows them to be in stock when you dont actually have any?

1:14:43 PM James
I guess that is the part I am not understanding here.

1:14:48 PM Sam
Price will be fluctuating!

1:14:57 PM Sam
Price will be fluctuating!

1:14:58 PM James
Fluctuating?

1:15:06 PM James
What do you mean by that?

1:15:17 PM Sam
Yes! No guarantee in price!

1:15:43 PM James
So you list a price on the site at $18.10 and then you wont garuntee it?

1:15:59 PM James
Your site says directly on the home page they garuntee the lowest prices?

1:16:03 PM Sam
Next time it may change!

1:16:11 PM Sam
Next time it may change!

1:16:15 PM James
May change to what?

1:16:31 PM Sam
I am not sure!

1:16:33 PM James
And how long do i have to wait to see this "change?"

1:16:47 PM Sam
I am not sure!

1:17:03 PM Sam
May I know the Year, Make, and Model of your vehicle?

1:17:13 PM Sam
Thank you for visiting our web site.

1:17:15 PM System
Sam has left this session!

1:17:15 PM System
The session has ended!

__________________

James Shafer 2003 GP GTX St. Louis MO
1.9 Modified Rockers, TOGs, 180 Tstat, PRJ 10.4 Wires, P/P Gen 3, SLP Ram Air Hood/Wizaired CAI, Gen 1 Spoiler, 3.5 Pulley, 18" TSW Mondellos w/ AGX Struts, SSC Gen II Springs

wow...i had to report them again this time for ''customer service issues''...the last time was for ''ad display practices''




#2
Thank you for filing your complaint. As you requested, below is a copy of your complaint.

Within the next business day, you will receive an email acknowledging receipt of the complaint. That acknowledgment will also give you information on how you can track the status of your complaint through our website.




lets flood the bbb with complaints!!!

__________________
1999 Silver GTP~HP Tuners~XP cam~ZZP FS Intercooler~#4 FMHE~ZZP 78mm Billet Throttlebody~LQ4 MAF~Lucas 42.5's~ZZP SS Headers~2.8 MPS~PRJ fuel logs~Ported & Polished S/C~TDCRacing FWI ~Built Tranny-3.29's-7/8's chain-Intense forged Input Shaft~

Running mid-high 12's
Get you're TDCRacing Fenderwell Intake Today!

Roflwaffle.

__________________

2.8 Pulley, Intense IC, P&P Gen V, Machined Intake, Intense PCM, 65lb/hr Injectors, N* Throttle Body, 1 3/4" Headers, 3" Exhaust, Intense Shift Kit, 3.69:1 Gears, 4000 Stall, N20

the price will be fluctuating huh? fluctuating from 18.10 to 550.00

__________________
1999 Silver GTP~HP Tuners~XP cam~ZZP FS Intercooler~#4 FMHE~ZZP 78mm Billet Throttlebody~LQ4 MAF~Lucas 42.5's~ZZP SS Headers~2.8 MPS~PRJ fuel logs~Ported & Polished S/C~TDCRacing FWI ~Built Tranny-3.29's-7/8's chain-Intense forged Input Shaft~

Running mid-high 12's
Get you're TDCRacing Fenderwell Intake Today!